Domaine Les Crayères is a legendary establishment in the heart of Reims, discreetly nestled in a seven-hectare park with lush vegetation. This former residence of the De Polignac family recomposes and modernizes the “castle” style at every moment in an atmosphere of elegance and refinement that envelops you.
For any request, please contact Reception by dialing 9.
Rooms are available from 3 pm on the day of your arrival and must be vacated by noon on the day of your departure.
Are you arriving early? Luggage storage is available so you can enjoy your stay in complete freedom.
Our valets are at your complete disposal for your arrival and departure.
If you wish to extend your stay at the Domaine,
please contact Reception.
Upon a simple request to Reception, we will install a coffee machine and a kettle accompanied by coffee pods, teas and herbal teas in your room.
Your room is equipped with air conditioning that can be controlled by an individual thermostat depending on the season.
You have several pillows in your room. For your specific needs, our pillow menu is at your disposal.
The Management declines all responsibility in the event of loss of your valuables and provides you with a safe in your room. Operating instructions are inside.
Your room is powered by 220 volts of electricity. We advise you to check the voltage of your devices before plugging. Adapters and transformers are available at Reception.
Your minibar is restocked daily. The House reserves the right to charge for any consumption not reported at departure.
You will find Guerlain products available in your bathroom: shower gel, shampoo, conditioner, body lotion and soap, as well as cotton swabs, cotton pads, a nail file and shower caps.
Upon a simple request our room service can provide you with the following additions: dental kit (consisting of a toothbrush and toothpaste), shaving kit (consisting of a razor and shaving gel), feminine kit, comb and hairbrush.
In the bathroom, bathrobes are provided. Bathrobes are also available for sale at Reception, as well as all bathroom linen.
A hairdryer is available in your bathroom.
If you do not wish to be disturbed, please place the “Do not disturb” sign on the outside handle of your room.
We take pleasure in creating a warm and relaxing setting for our guests' return.
Soft lighting and a musical ambiance accompanied by a personalised attention provide an atmosphere conducive to relaxation and sleep.
A selection of pillows, shoe care and laundry services are also available.
Do not hesitate to contact our teams for any needs.
Served every day in the restaurant
from 7 am to 9:45 am
In your room, on the terrace or at the Bar
until 11 am
American and à la carte breakfast is available for €40 per person per day.
You will taste sweet and savory treats from regional producers as well as homemade preparations made by our Pastry Cheffe Rosalie Boucher.
Champagne and caviar are always available for an exceptional start to the day.
For in-room breakfast service, please contact Reception.
The hotel has a laundry, ironing and dry cleaning service.
A laundry sheet and bag are at your disposal in your room's dressing room.
“Laundry & Ironing” same-day service available. Clothes will be returned at 7 pm the same day if they were picked up before 9 am. For later pick ups, the clothes will be returned the next day at noon.
“Dry Cleaning” service available within 24h (if picked up before 9 am) or "Express" for 7 pm on the same day (15 € extra). The “Dry Cleaning” service is not available on Sundays and public holidays.
Our room service is at your disposal for the beauty and care of your shoes thanks to the expertise and products of J.M. Weston.
Telephone
To contact Reception, please dial 9.
Please dial 0 followed by the 10 digits of the number.
Please dial 0 then 00 and the country code followed by the 9 digits of the number.
Country codes
If you wish to be called directly to your room without going through Reception, your contact must dial the following number:
If your room is located in the Château
03 26 24 90 __ followed by your room number
If your room is located in the Cottage
03 26 24 90 3_ followed by your room number
Television
See the list of TV channels available in your room
Internet
A free and unlimited Wi-Fi connection is available throughout Domaine Les Crayères. The name of the network is Crayères and does not require a password.
Domaine Les Crayères is on social networks: Facebook, Instagram.
Follow Domaine Les Crayères and share your photos using the hashtag #lescrayeres!
Press
If you would like to consult a particular newspaper or magazine, you can request one from Reception.
For your safety, the hotel is equipped with smoke detectors, fire extinguishers and fire hoses. Their locations are indicated on the evacuation plans in your room and in the corridors.
Our staff is trained to handle emergency situations. In case of emergency, always follow their safety instructions.
Please notify our staff immediately if you witness a fire or a dangerous or suspicious situation.
The following payment methods are accepted:
Château and restaurant Le Parc Credit card, American Express, Visa, MasterCard, cash and Relais & Châteaux checks.
Brasserie Le Jardin Credit card, American Express, Visa, MasterCard, cash, Relais & Châteaux checks, "tickets restaurant" and "chèques restaurant".
For foreign exchange transactions, please contact Reception. Foreign currencies can be changed to Euros at the daily exchange rate with a 10% markup.
